Industry

Finance

The Next Generation of FIs

AI is the financial sector’s next big disruptor, offering cost efficiency savings and sustainable growth opportunities for an industry whose profitability has suffered since the crash of 2008. Powered by advancements in GPUs, cloud computing and the increasing availability of quality data from multiple sources, technologies such as NLP and biometrics are re-shaping how financial service companies organize their processes and serve their customers in a competitive landscape where consumer loyalty is key for growth.   

But the possibilities of AI are pulling companies in different directions, some of which will only offer marginal improvements upon existing capabilities. We work with our clients to evaluate the improved cost/income ratios of possible implementations to define winning digital transformation strategies for FIs. 

What does the digital mean for your business?

We become our clients' partners for innovation. Through seamless collaboration, we uncover the digital potential of organizations, revealing new possibilities and defining actionable strategies to power growth, efficiency and resilience

Manage Risk

Manage Risk

Leverage the capabilities of artificial neural networks to mine unstructured data sets and reveal non-linear relationships that will optimise your risk management processes. From using ML clustering methods designed to assess market volatility, to fraud detection algorithms that learn in real-time to detect emerging threats, we help our customers to intelligently mitigate risk in their operations.

Customer Service 4.0

Customer Service 4.0

Have conversational agents, or ‘chatbots’, act as an interface between your customers and our software application using NLP to provide ‘always on’, scalable customer service. Context understanding and conversational memory mean the next generation of CAs are capable of handling a diverse range of requests and providing increasingly ‘authentic’ responses that satisfy for you customer’s want for interaction with your business.

Robotic Process Automation

Robotic Process Automation

Invest in RPA to make long-term back-office cost savings. We work with our clients to automate high-volume repetitive tasks, integrating legacy systems to drive connectivity, improve process flows and ultimately provide a better, faster service for your banking customers.

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